Privacy policy

This Policy applies as between you, the User of this Web Site and MRL Assistance Solutions & MRL Assistance Solutions, the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

In this Privacy Policy, personal information means information about an individual whose identity is apparent or can be reasonably ascertained from the information as further defined under applicable privacy laws (“Personal Information”). Personal Information does not include any information that is aggregated or otherwise de-identified.

Please note that the Site may contain links to other third-party websites that are not controlled or operated by MRL Assistance Solutions. This Privacy Policy does not apply to such third-party websites, and MRL Assistance Solutions is not responsible for the content of such third-party websites or the privacy practices of such third parties. MRL Assistance Solutions encourages you to request and review the privacy policies of any third parties upon disclosing your Personal Information to such parties or when visiting such third-party websites.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
"Cookie": means a small text file placed on your computer by MRL Assistance Solutions Ltd when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site.
"Data": means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
"MRL Assistance Solutions": means MRL Assistance Solutions, ADDRESS;
"Service": means collectively any online facilities, tools, services or information that MRL Assistance Solutions makes available through the Web Site either now or in the future;
"System": means any online communications infrastructure that MRL Assistance Solutions makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Web Site and is not employed by MRL Assistance Solutions and acting in the course of their employment; and
"Website": means the website that you are currently using (thecraftyfox.learnworlds.com) and any sub-domains of this site (e.g. subdomain.yourschool.com) unless expressly excluded by their own terms and conditions.

2. Consent of Collection of Information.

By submitting Personal Information to MRL Assistance Solutions and its Site or any of its service providers, you agree and consent to the collection of your Personal Information and consent to the use, disclosure and transfer of your Personal Information in accordance with the provisions of this Privacy Policy. You may always refuse or withdraw your consent by contacting MRL Assistance Solutions at hello@mrlassistancesolutions.com. You understand that if you withdraw your consent, MRL Assistance Solutions may not be able to continue to offer its services and provide its information to you.

3. Children Under 18.

The Site is not intended for children under eighteen (18) years of age. No one under age 18 may provide any Personal Information to or on the Site. MRL Assistance Solutions does not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on the Site or through any of its features, register on the Site, make any purchases through the Site, use any of the interactive or public comment features of the Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If MRL Assistance Solutions learns we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe MRL Assistance Solutions might have any information from or about a child under 18, please contact us at: hello@mrlassistancesolutions.com

4. Revisions to this Privacy Policy.

MRL Assistance Solutions reserves the right, in MRL Assistance Solutions’ sole discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. MRL Assistance Solutions will treat your continued use of the Site following such revision as your acceptance of the revised terms. All revisions will be posted to the Site and will apply to any Personal Information collected on or after the date posted. MRL Assistance Solutions will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your Personal Information for purposes other than those to which consent has been obtained, unless otherwise required or permitted by law.

5. Personal Information

1) What do we collect? MRL Assistance Solutions may directly collect your name, address, phone number and email address. 

2) Email Address. We may ask for both your name and email address in order to send you our newsletter or emails. We will only contact you through our newsletter for promotional or informational purposes. Subscribing to our newsletters is optional.

3) Phone Number. We may collect your phone number for paid transactions and we will not contact you via phone, unless your express consent has been given.

6. How will MRL Assistance Solutions use your Personal Information?

Your Personal Information will be used to provide you with promotional and informative materials and offers and deliver the products and services you can purchase or subscribe to from the Site. Specifically:

a) Your credit card information will be kept by MRL Assistance Solutions.

b) Your name and email address are collected but will not actually be stored on the Site. 

c) If you subscribe to our newsletter your Personal Information will be used to send the newsletter to you.

d) If we send you the Newsletter for marketing purposes, we may use your contact information to send you emails about promotions, special events and other marketing information. You can opt not to receive these emails from us by either clicking “unsubscribe” at the bottom of the email when you receive it or by sending an email that includes your email address and a request that you not receive our promotional emails.

e) We may use your Personal Information to respond when you submit a question or suggestion to us, or when you request assistance regarding the Service you purchased;

f) We may share your information if we believe in good faith that disclosure of your information is required to protect your safety or the safety of others, to investigate a fraud, or to respond to a government, judicial or other legal request or to comply with the law;

g) We may also share certain aggregated, anonymized information with a third-party provider in order to assist us in improving the Site.

7. Storing Your Personal Information.

MRL Assistance Solutions may store your Personal Information when you interact with the Site. MRL Assistance Solutions will be happy to delete any of your Personal Information it holds upon a written request made by you. Your Personal Information will be safely disposed of by MRL Assistance Solutions.

8. We Play by The Rules.

MRL Assistance Solutions and MRL Assistance Solutions abide by all relevant Canadian laws in all aspects of our operations. As such, we abide by all the rules of CASL (Canadian Anti-Spam Laws) and the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy is also compliant with GDPR and CCPA regulations. If you have any questions about our compliance with this legislation, feel free to reach out to hello@mrlassistancesolutions.com.

9. Cookies.

The Site uses ‘cookies’ to keep a record of the number of times you’ve visited the Site and how you interacted with the Site during each visit. In addition to this, the Site also uses cookies which are not absolutely essential for your use of the Site. Your continued use of the Site serves as consent for these cookies.

a) A cookie is a small text file that gets sent by the servers of the Site to your hard drive and can only be read and interpreted by the Site’s servers. No Personal Information is stored in the cookie and there is nothing on it which can identify you personally.

b) Cookies have an important function in how you interact while visiting the Site, ensuring the usability of the Site’s different features, helping the Site understand your preferences, and thus can improve your experience on the Site. If you do not want cookies from the Site, simply adjust the settings in your web browser to disable cookies. This may change the way you access the Site and may also render some of the Site’s features unusable, but of course it is your choice to do so.

10. Disclosure of Personal Information.

MRL Assistance Solutions & MRL Assistance Solutions will NEVER sell or license any Personal Information we collect from you. MRL Assistance Solutions is not liable for any disclosure of your Personal Information by any third party, particularly the ones outlined above. By purchasing the services and products offered by MRL Assistance Solutions, you agree to be bound to and consent to the provisions of our third parties’ privacy policies.

11. Choice of Laws and Venue.

This Privacy Policy and the use of the Site are governed by Canadian laws. The parties agree to irrevocably submit all claims to the exclusive jurisdiction of the courts of Canada. If a dispute arises, we agree to first resolve it through binding arbitration to take place in the Canada.

12. Contacting Us

If there are any questions regarding this privacy policy you may contact us at hello@mrlassistancesolutions.com
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